| SERVICE | COST, SUM | NOTE |
|---|---|---|
| One-time registration fee for connecting to broadband access services | xDSL - 0 FTTx - 60 000 GPON - 60 000 | A one-time registration fee is charged for a new connection, as well as for the transition to a new technology (FTTB/GPON). The cost of the connection may change or be cancelled during special temporary and seasonal marketing campaigns, or if other special conditions are approved. The one-time registration fee includes the costs associated with connecting services, as well as some consumables (connectors and an ATM socket included). Payment for the remaining supplies is charged at a separate cost. |
| Voluntary blocking (1 calendar month) | 0 | The minimum reservation period is 1 calendar month. Maximum reservation period - 2 months within a calendar year |
| Change of tariff plan | Free | |
| Connection to IPTV service excluding the cost of subscriber equipment (STB set-top box, etc.) - PC connection - Connect to TV | Free (for existing subscribers) | |
| One-time registration fee for connecting to IPTV service via technologies | xDSL - 0 FTTx - 60 000 GPON - 60 000 | Connection costs may change or be canceled during the period carrying out special temporary and seasonal marketing shares excluding the cost of consumables |
| When you connect to the Internet, service using FTTB / GPON technology or changing technology, up to 100 meters of cable is provided | *Is free | The company reserves the right make changes to these conditions, notifying the Subscribers in advance |
| Payment for each 1 meter of cable, provided when connecting to Internet services using FTTB / GPON technologies | FTTB - 4 000 GPON - 1 500 |
Service name | Legal entities cost, sum | Note | |
|---|---|---|---|
| One-time registration fee when connecting static IP | 150 000 | - When connecting via the NetFlow protocol, one static IP address from the a.b.c.d/32 mask is provided without
| |
| Static IP, monthly * | a.b.c.d/32 | 50 000 *** | |
| a.b.c.d/30 | 200 000 *** | ||
| a.b.c.d/29 | 400 000 *** | ||
| a.b.c.d/28 | 800 000 *** | ||
| a.b.c.d/27 | 1 600 000 *** | ||
- The scope of work included in the cost of one paid exit:
- Diagnostics of technical problems in a room (apartment, house, office) from a telephone line to a computer / server.
- Installation, connection and configuration of ADSL modem and splitter.
- Configuring and saving PPPoE connection parameters on a modem or computer.
- Basic diagnostics of settings and problems on the subscriber's computer.
- Basic 15-minute consultation of a subscriber on the use of broadband Internet services (connection to the network, registering problems in the Call Center, entering a personal account, basic rules of network security, etc.)
- Any other work not listed in paragraph 1. is not included in the cost of the call. If necessary, their cost and conditions are discussed separately between the subscriber and the specialist.
- Diagnostic services do not include services for eliminating found physical or software faults on the subscriber's side, such as linear installation work for replacing cables in the room, installing various kinds of software, anti-virus prophylaxis, and so on. The conditions for performing these works are discussed separately, in accordance with paragraph 2.
- An application for a visit of a specialist can be made through the Call Center 1084
- The term for a specialist to visit the subscriber (or a fitter to eliminate the malfunction) is up to 3 working days.
- Departure of the fitter for diagnostics and troubleshooting on the subscriber telephone line (from the main cabinet to the junction box near the building, house or apartment) is free of charge.