The subscriber's funds are reserved if and only if the subscriber does not have or does not have enough corresponding discounts.
Reservation of Internet traffic from a subscriber is made on the basis of:
- 1. TAS-IX – 5MB according to the overlimit tariff, but not more than 900 sum
- 2. Internet – 50MB according to the overlimit tariff, but not more than 2800 sum
- 3. By voice, the reservation is made at the rate of 180 seconds according to the tariff
- 4. If the subscriber's balance is not enough for this reserve, no more than 1/3 of the funds from the balance are spent on the reservation
- 5. When used, this reserve is marked as Spent and a new one is reserved
- 6. The spent volume is synchronized with the balance in the database when it exceeds 50 MB or 10 minutes.
Update date 06/11/2026
The Restart service allows you to reactivate the provided limits in accordance with the tariff plan (without waiting for the next billing period). The service is activated using the USSD command *555#, the MyUZTELECOM mobile application, UZTELECOM Bot, Call Center, as well as in sales and service offices.
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The “Profitable Exchange” service allows you to exchange unused minutes and megabytes of your package for additional Internet traffic and voice communications in an equivalent ratio.
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Information on the details of your personal number can be obtained in the “MyUZTELECOM” application, through your Personal Account on the official website of the Company yourself or at the sales and service offices of the Company, having an identification document with you.
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More information about the terms of use of infotainment services can be found in the “Infotainment Services” section. If you want to cancel all subscriptions, use the USSD command *199#.
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Yes, you can.
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To receive information about your traffic violations, you must send a free SMS message with the following information:
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The billing period of the subscription fee is 1 (one) month without reference to the 1st day of the calendar month, which is calculated from the date when the subscriber was granted access to the services. The billing date is the starting point for calculating the subscription fee for the subscriber's billing period. For example, if a subscriber joined a tariff plan on the 10th day, then the next monthly subscription fee is debited on the 10th day of the next month, provided that there are sufficient funds in the subscriber’s personal account for the subscription fee under the tariff plan. If the subscriber connected on August 31, then the next subscription fee will be charged on September 30.
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The monthly subscription fee for the tariff plan will NOT be charged, and limits are not assigned until you activate the “Daily charging” service (except for excluded tariff plans) to provide a daily limit.
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To re-register a number for another subscriber, the owner of the contract and the receiving party must contact the UZTELECOM sales and service office with an identification document (passport, ID card and a new type of driver’s license). In addition, the subscriber should not have any debt on all issued personal accounts. If the number being reissued is a number from a paid category, then payment must be made depending on the cost of the service and the room category.
Update date 06/11/2026
- Anti Caller ID - the service costs 8,400 sum, the number is always classified, in this situation it is impossible to open it.
- Anti Caller ID 1 - the service costs 8400 sum, the number is always closed, with the code *31#99******* you can open the number.
- Anti Caller ID 2 - the service costs 8400 sum, the number is always open, you can close the number with the code #31#99*******.
One-time service of hiding a number, the cost of one minute is 210 soum. In order to use this service, you must make a call by dialing the “#” symbol before the number specified in the international format: #998ХХХХХХХХХ.
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An individual can connect up to 5 numbers.
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Call: +99871 200-10-99.
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Yes. If you change your passport data, you must come to the UzMobile sales and service office where the connection was made and provide new passport data.
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Numbers are stored for 60 days from the date of initial blocking.
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The cost of the “SIM card replacement” service is 12,000 sum.
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You must come to the UZTELECOM sales and service office where the connection was made. You should have documents proving your identity with you.
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To transfer the right to use a telephone number to another person, i.e. re-register the number for another subscriber, a visit of the contract owner and the receiving party to the UZTELECOM sales point is required - if you have identification documents (passport of a citizen of the Republic of Uzbekistan) and there is no debt on all personal accounts issued to the transferring party. The cost of the service is 12,000 sum.
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In case of loss of a SIM card or a missing mobile phone, you need to call the Company’s Call Center to use the “number saving” (freezing) service, and to restore the SIM card, the owner of the number must contact the UZTELECOM sales and service office with identification document.
Update date 06/11/2026
To connect - LLC, individual entrepreneur, private enterprise, private enterprise and other types of companies with private property (without state participation), the following documents are required:
- 1. A letter addressed to the director of the UzMobile Branch of Uzbektelecom JSC () on the company’s letterhead (the details of this company must be indicated there - account account, INN, OKONH, etc.). If there is no letterhead, then a letter with the company’s seal also indicating the details.
Sample text of the letter: Management - “Name of firm, company” asks you to enter into an agreement for (number of rooms) indicating the tariff plans they have chosen. We guarantee payment. - 2. A copy of “Guvokhnoma” certified by the company’s seal (it is not necessary to put the company’s seal on the copy); If the company’s activities are subject to licensing, then you also need a copy of the license - certified by the company’s seal (the company’s seal is placed on the copy; this is not necessary)
- 3. A copy of the passport of the director of the company.
To connect Budget organizations (organizations financed from the budget - schools, institutes, research centers, libraries, etc.) the following documents are required:
- 1. A letter addressed to the director of the UzMobile Branch of Uzbektelecom JSC () on the letterhead of the organization (the details of this organization must be indicated there - account account, INN, OKONH, etc.). If there is no letterhead, then a letter with the organization’s seal also indicating the details. If payment is made through the treasury, then you must indicate the personal account of the treasury
- 2. A copy of the passport of the director of the organization, a copy of the government document/license/resolution.
To connect individual (private) entrepreneurs, the following documents are required:
- 1. A letter addressed to the director of the UzMobile Branch of Uzbektelecom JSC () on the entrepreneur’s letterhead (his details must be indicated there - account account, TIN, etc.). If there is no letterhead, then a letter with the seal of the entrepreneur also indicating the details. With the new resolution, a person with the form of ownership of a private enterprise does not have to provide a seal; the presence of the director of this private private enterprise is sufficient;
- 2. A copy of the Patent certified by the seal of the entrepreneur;
- 3. Entrepreneur's passport.
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Extension of the current package is carried out by purchasing any other Internet package from this group. The validity period of the accumulated megabytes will be 30 days from the date of purchase of the last package.
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Often, error 691 appears when the subscriber provides incorrect login information (incorrect login and password).
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The subscriber receives an SMS notification about the remaining limits when their number is 10% of the total amount.
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For information about existing numbers, you can contact UZTELECOM sales and service offices. You can also find detailed information on the official website of the Company.
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Individuals over 18 years of age can enter into an agreement. Minor individuals who have identity cards can enter into an agreement with the Operator for the provision of mobile communication services in personal presence and with the written consent of legal representatives (parents, adoptive parents, etc.).
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The service allows the subscriber to pay for a paid category number in installments. In this case, the first payment is accrued at the moment of connecting the service, and subsequent accruals are made within 10 months on the 1st day of each calendar month.
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If you register the same number in your name using the “Rent a Number” service, you will need to make all payments again.
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You can re-register the number in the name of your parents, spouse and child over 18 years of age.
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SMS settings
- Android OS
- Iphone (IOS)
- Windows mobile
- Nokia (Java) C40
- Nokia (Symbian)
- Windows phone 7
- Blakberry OS
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- Internet settings for Android:
Menu->Settings>Other networks (More, Wireless Networks)>Mobile Networks>Access point (APN) Create ARN:name:uzmobile. Access point (APN): internet.uzmobile.uz save and reboot the device.
- Internet settings for Iphone and Pad:
Menu>Settings>Cellular communications>Data parameters>Cellular data network Name: uzmobile ARN:internet.uzmobile.uz then save the settings and reboot the device.
- Internet settings for Windows phone:
Menu - Setting>Cellular+SIM Setting>Add Internet APN Name: uzmobile. APN: internet.uzmobile.uz, then save the settings and reboot the device.
- Internet settings for Nokia(symbian):
Menu>Settings>Communication>Destination>Internet>New Access Point>Packet Data>Access Point Name> internet.uzmobile.uz > then save the settings and reboot the device.
- Internet settings for Nokia (Java):
Menu>Settings>Connections Device>Packet Data>Change Active t/d>Name - uzmobile >Access Point> internet.uzmobile.uz > then save the settings and reboot the device.
- Internet settings for Nokia (Java): Menu>Settings>Configuration>Personal settings> Add a new access point Name: uzmobile. Packet data access point: internet.uzmobile.uz, then save the settings and reboot the device
- Internet settings for Xiaomi:
Settings>SIM cards and mobile networks> Uzmobile >Access Point (APN)>New access point: name: uzmobile APN: internet.uzmobile.uz then save the settings and reboot the device.
Update date 06/11/2026
Go to your smartphone settings → type VoLTE → turn on the function in the search.
Or follow the instructions in the post above
- It is activated for free and automatically for all tariffs (except M2M Basic)
- To work, you need "Access to the 4G network" and be in the coverage area of LTE UZTELECOM.
- Calls are processed according to the tariff, as usual, while Internet traffic is not consumed.
- When leaving the LTE zone, the call continues on the 2G/3G network.
VoLTE means high—quality sound and fast communication!
Check if the service is enabled and use the convenience!
Service management via USSD:
- Connect: *130*1*1#
- Disable: *130*1*0#
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The maximum duration of a single voice call is 60 minutes.
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