2nd category specialist (Namangan r.)
“Uzbektelecom” JSC Eastern branch Namangan region
Agency service Namangan agency department
Position responsibilities:
- Development of the Agency network in the territory;
- Ensuring the high-quality and full implementation of sales and income plans through points of sale;
- Carrying out all necessary work in the company's billing systems and other software tools used to carry out business activities;
- Coordination and daily control of the activities of the agency's points of sale in cities and districts;
- Daily monitoring of agency points of sale for compliance with the requirements of the agency agreement and advertising design and fulfillment of their obligations;
Within cities and districts:
- Ensuring daily entry of data into a special program on the compliance of agency points of sale with the requirements of the agency agreement, according to all criteria;
- Ensuring the study of mono-brand points of sale twice a month;
- Monitoring the availability of certificates of agents and operators at points of sale and their terms;
- Ensuring the execution of applications received from applicants for the opening of new points of sale in accordance with the requirements of the agency agreement;
- Visiting and inspecting the points of sale of applicants;
- Ensures strict adherence to the work regime established by the agency agreement;
- Conducting the practice of assessing the knowledge and skills of operators at points of sale;
- Ensuring that the level of knowledge of point of sale operators is checked and assessed every six months according to the plan;
- Ensuring that sales agents and operators are provided with complete information and recommendations on the services, promotions and tariff plans provided by the Company;
- Monitoring and developing the dress code and behavior culture of point of sale operators;
- Ensuring that operators at points of sale develop the procedure and skills for working in the Billing system and provide services in accordance with the requirements of the agency agreement;
- Providing the agency points of sale with the necessary POS materials;
- Monitoring the balance of POS materials, drawing up a questionnaire for obtaining additional POS materials;
- To ensure the uninterrupted operation of points of sale, to deliver SIM and ESIM cards and modem devices to the addresses of points of sale and to issue the necessary documents in accordance with the established procedure;
- To take measures to prevent point of sale operators from committing actions that are considered fraud in the field of Information Technology
(hereinafter referred to as FROD);
- Individually organize work with inactive points of sale, ensure their activation;
- Ensure the redirection of mobile points of sale to newly launched and low-load base stations and generate daily photo reports;
- Work with inquiries regarding problems with communication coverage and the Internet;
- Generate a list of points of sale and agents of competing companies;
- Draw up reports on deficiencies identified at points of sale;
- Ensure the organization of targeted and active sales in cooperation with agents, visiting the residential areas of potential customers;
- Maintain documents of sales agents, monitor the validity periods of lease agreements of points of sale and personal documents of agents and operators;
- Ensure and monitor the activation of numbers connected to the network daily at points of sale;
- Ensure the inclusion of the location of points of sale in the database according to the sample;
- Control the operation of illuminated signs at points of sale at night;
- Ensure and control that point of sale operators upload documents into the system that are required to formalize concluded subscriber contracts.
Required skills and qualifications:
- Higher education (technical, engineering, economic or management);
- At least 3 years of work experience in the field of sales and service;
- Experience in organizational and managerial activities.
- Sales and service methods;
- Management and marketing basics;
- Procedure and technology for providing services;
- Market conditions for telecommunications equipment;
- Rules for establishing partnerships and conducting negotiations;
- Rules for technical safety, fire safety, sanitation and labor protection;
- Analytical thinking;
- High efficiency; orderliness;
- Organization (accessibility)
- Skills in using other software necessary for the implementation of economic activities (Microsoft Office, Word, Excel, Power Point, e-mail and the Internet) Experience in working at the level of a qualified user of software;
- Compliance with internal labor discipline and safety regulations.
Working conditions:
- Formal employment based on an employment contract.
- Working week: 5 days (Monday-Friday), days off – Saturday and Sunday.
- Working hours: usually from 09:00 to 18:00 (with a lunch break).
- Vacation and other social guarantees in accordance with the Labor Code.
- Work activities may require travel or on-site inspections at the facility.
- Professional development opportunities through advanced training, training and seminars.
Resumes for participation in the competition are accepted together with a photo and electronically at the address b.isaqov@sharqiy.uztelecom.uz indicating a free place of work.
Tel: 73-2440337, 99-4351267.
Documents will be accepted until 3 October 2026.
The competition will be held on 5 October 2026.
