Starting from June 2, 2026, changes have been made to the terms of this tariff plan. More detailed information is available via the link.
Terms and Conditions of the “FOYDALI” and “FOYDALI+” Tariff Plans:
- The “FOYDALI” and “FOYDALI+” tariff plan series are available for new connections and existing subscribers.
- In the event of early contract termination, the subscription fee for unused months or days under the “FOYDALI” and “FOYDALI+” tariff plans is non-refundable and will not be recalculated.
- If the tariff plan is changed before the end of the current billing period, the subscription fee under the “FOYDALI” and “FOYDALI+” tariff plans will not be recalculated.
- For subscribers on the “FOYDALI” and “FOYDALI+” tariff plans, activation of the additional “Voluntary Suspension” service is available only after the end of the current billing period.
In the event of a change of residence, the subscriber must notify the Company in advance to arrange the transfer of subscriber services.
Terms and Conditions for Wired Internet Access Services:
Internet, TAS-IX, and Uz-IX Access Speeds:
- VDSL — the actual access speed may differ from the stated speed depending on the length of the subscriber line and the technical specifications of the terminal equipment. The maximum download speed is indicated. The upload speed may differ.
- FTTB — the actual access speed may differ from the stated speed depending on the bandwidth of the equipment used to establish the connection (including operator and subscriber equipment), network port and interface speeds (100 Mbps, 1 Gbps and above), the type and category of the UTP cable used, and other technical factors. When using equipment or network interfaces with bandwidth up to 100 Mbps, the achievable speed may be limited by the technical characteristics of such equipment or interfaces.
- GPON — the actual access speed may differ from the stated speed depending on the technical specifications of the equipment installed on the subscriber’s side, terminal parameters, and other technical factors.
- Wi-Fi — the actual Internet access speed when using a wireless connection may be lower than the stated speed depending on the Wi-Fi generation used (Wi-Fi 4/5/6), the frequency band used (2.4 GHz or 5 GHz), device compatibility, distance to the access point, the number of connected devices, the presence of walls and partitions, as well as electromagnetic interference.
- For all technologies, the actual access speed may depend on the technical characteristics of subscriber equipment, connection parameters, the number of simultaneously operating devices, the condition of communication lines, and other technical factors. Speed may also be limited by the capacity of equipment and servers belonging to third-party operators and organizations not affiliated with JSC “Uzbektelecom”. For accurate speed assessment, it is recommended to perform measurements using a wired connection directly to the operator’s equipment.
- The speed specified in the tariff plans is the maximum achievable speed and depends on the connection technology and compliance with the technical conditions for service provision.
- The actual Internet, TAS-IX, and Uz-IX access speed may differ from the stated speed depending on the technical capabilities of the network switch.
- The specified speed is provided to subscribers connected via VDSL technology. The actual access speed may differ from the stated speed depending on the length of the subscriber line and the terminal equipment installed on the subscriber’s side. The indicated speed refers to download speed.
- The actual speed of data transmission services, including Internet access, depends on subscriber-side equipment and bandwidth limitations imposed by owners of other networks and servers not affiliated with JSC “Uzbektelecom”.
Other terms and conditions for the provision and billing of Internet services are specified in the Rules and Terms of Service Provision.
Terms and Conditions for OTT Television Services on the TELECOM TV Portal:
- To view media content on the TELECOM TV portal, users must download and install the TELECOM TV application on their device. The first authorization is performed automatically when launching the TELECOM TV application on a device connected to the Uztelecom home Internet network. If the device is not connected to the Uztelecom home Internet network, authorization is carried out using the Internet service login and password;
- OTT services are provided only when Internet services have an active status.
- A detailed list of TV channels is published on the website https://telecomtv.uz. The number and list of TV channels may be subject to change.
- On the TELECOM TV platform, users are provided with the ability to watch archived broadcasts of TV channels and use the rewind function.
- Up to five devices may be used to view media content under a single subscription.
- The tariffs do not include the cost of equipment (set-top box).
Users of the TELECOM TV platform may be offered subscriptions to additional media content (movies, TV series, music, etc.). Charges for such subscriptions are applied according to separately approved tariffs, provided sufficient funds are available in the personal account.
Terms and Conditions for the IP Telephony Service:
- No registration fee is charged for the IP telephony service.
- The tariffs do not include the cost of subscriber equipment and consumables.
- Charges for the allocation of premium category numbers are applied according to separately approved tariffs.
- The subscription fee and any unused minute allowance do not carry over to the next billing period.
- Only one telephone number can be connected under this tariff plan.
- Outgoing international calls are available provided that a minimum prepaid balance of 3,000 UZS is available in the personal account. Call charges are applied according to Price List 125-1/1.
- Charges for additional service types, directory assistance services, contract re-registration, number replacement, and other services are applied according to Price List 125-1/7. Charges for content services are applied separately.
- The IP telephony service is provided to subscribers connected via GPON and FTTB technologies, subject to the availability of compatible terminal equipment supporting this service.
- The IP telephony service can be activated at UZTELECOM sales and customer service offices.
- The IP telephony service is available only when Internet services have an active status.
- For unlimited IP telephony tariff plans, the technological limit for outgoing calls (including on-net calls) is 45,000 minutes per month. If this limit is exceeded, outgoing calls are charged as over-limit calls according to Price List 125-1/1.
The IP telephony service is provided only with a positive balance. If the balance reaches zero or becomes negative, the service will be suspended without prior notice until a prepayment is made.
Smart Services Terms and Conditions:
- Subscribers of the FOYDALI 1/1+/2/2+ tariff plans are entitled, once per billing period, to use one service from the “Wi-Fi and Networks” category of Smart Services free of charge. If the service is required more than once within the same billing period, it will be provided on a paid basis.
- For subscribers of all other tariff plans, Smart Services are provided on a paid basis.
- One service means the performance of one type of work within a single subscriber request.
- Smart Services are provided by a partner of JSC “Uzbektelecom”.
The list of services includes:
home network diagnostics;
router and network equipment configuration;
optimization of Wi-Fi speed and connection stability;
Wi-Fi coverage extension;
installation and configuration of Mesh systems;
troubleshooting unstable connections;
basic local network configuration; connection of smart devices.
JSC “Uzbektelecom”, together with its partner, reserves the right to modify the list of services as part of service development, including adding or removing services.
- When services are provided on a paid basis, the cost is determined in accordance with the current tariffs of JSC “Uzbektelecom”’s partner.
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